Terms of service
Last updated: August 26, 2026
1. Who we are
The website shapevivo.com and the "ShapeVivo" store are operated by Holidaly S.r.l., with registered office at Via Enrico Costa 68, 07100 Sassari (SS), Italy — VAT and Tax Code IT03076980907, REA number SS-227728. In these Terms and Conditions, "we," "us," and "our" refer to Holidaly S.r.l.
2. Acceptance of these Terms
By accessing this website or purchasing our products, you fully accept these Terms and Conditions of Service, together with our Privacy Policy and our Shipping Policy. If you do not accept these Terms, please do not use this website.
3. Nature of the products
The products sold on ShapeVivo are digital content (guides and informational materials in electronic format) relating to wellbeing, nutrition, and lifestyle. They are not physical products: no shipping is involved. The content is provided for informational and educational purposes only and does not in any way replace the advice, diagnosis, or treatment of a physician or a qualified healthcare professional. If you have any medical condition, are pregnant, breastfeeding, or have allergies, we recommend that you consult a healthcare professional before following the purchased content.
4. Prices and payment
All prices are shown in Euro (EUR) and are inclusive of applicable taxes, unless otherwise stated. Payments are processed through the secure payment systems provided by the Shopify platform. We reserve the right to change prices at any time; however, the price applied to an order already confirmed will not change.
5. Delivery and right of withdrawal
As the products are digital content, access to the purchased product is provided immediately after payment is confirmed, via download and/or by email to the address used at checkout. Pursuant to Article 59, letter o) of the Italian Consumer Code (Legislative Decree 206/2005, implementing Directive 2011/83/EU), the 14-day right of withdrawal normally available for online purchases does not apply to the supply of digital content not supplied on a tangible medium once performance has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal. By proceeding with your purchase and obtaining immediate access to the digital content, you provide this express consent.
If you experience technical issues that prevent you from accessing your purchased content, please contact us through the Contact form on our website: we will review each situation on a case-by-case basis.
6. Intellectual property
All content on the website and in the products (text, guides, images, graphics) is owned by Holidaly S.r.l. or its licensors and is protected by copyright law. Purchasing a product grants you a personal, non-transferable license to use it: you may not reproduce, distribute, resell, or publicly share the content without our prior written authorization.
7. Limitation of liability
To the extent permitted by applicable law, Holidaly S.r.l. shall not be liable for any indirect damages arising from the use of, or inability to use, the Services or the purchased content. Nothing in these Terms limits any mandatory rights granted to consumers under applicable Italian and European law.
8. Changes to these Terms
We reserve the right to update these Terms and Conditions from time to time. The updated version will be published on this page, indicating the date of the last update. Continued use of the website after such changes are published constitutes acceptance of the updated Terms.
9. Governing law and jurisdiction
These Terms are governed by Italian law. For any dispute, if you are a consumer resident in the European Union, the competent court will be that of your place of residence or domicile, in accordance with applicable consumer protection law.
10. Contact
For any questions regarding these Terms and Conditions, please contact us through the Contact form available on our website.