Refund policy

Products sold on ShapeVivo (Holidaly S.r.l.) are digital content provided with immediate access after payment. Pursuant to Article 59, letter o) of the Italian Consumer Code (Legislative Decree 206/2005), the 14-day right of withdrawal does not apply once performance of the digital supply has begun with your prior express consent, given at the time of purchase. For full details on delivery, returns, and refunds, please see our Shipping Policy and our Terms and Conditions of Service. For any technical issue or request, please contact us through the Contact form on our website.